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Coverage of Warranty
Elite Line Cabinetry Corp. (“Elite Line Cabinetry”) is pleased to provide the following limited warranty to the first residential purchaser on all cabinets sold in the United States by an authorized Elite Line Cabinetry dealer. This warranty does not cover cabinets sold or shipped outside of the United States. A First Residential Purchaser (“First Residential Purchaser”) is a person who purchases and installs the cabinets in a dwelling that is owned and used by that person as a primary or secondary home, or, in the case of a developer or builder, this limited warranty may be assigned to the initial purchaser who uses the dwelling as a primary or secondary home. This warranty, however, is not transferable to subsequent owners of the home. This limited warranty is subject to all limitations, exclusions, disclaimers, and procedures set forth herein.
LIMITED LIFETIME WARRANTY Elite Line Cabinetry warrants to the First Residential Purchaser that all cabinets purchased from Elite Line Cabinetry will be free from all unnatural defects in material and workmanship in accordance with Elite Line Cabinetry’s Quality Standards under normal residential use as long as the First Residential Purchaser owns the home in which such cabinets are installed.
Exclusions
THIS WARRANTY SUPERSEDES ANY AND ALL PREVIOUS WARRANTIES BY ELITE LINE CABINETRY AND CONSTITUTES THE EXCLUSIVE REMEDY AGAINST ELITE LINE CABINETRY FOR ALL DEFECTS, DAMAGES, AND WORKMANSHIP. THERE ARE NO IMPLIED WARRANTIES EXTENDING BEYOND THE TERMS OF THIS WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ELITE LINE CABINETRY SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL COSTS, EXPENSES, OR DAMAGES (INCLUDING LOST PROFITS), EVEN IF THIS LIMITED LIFETIME WARRANTY IS DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. IT IS POSSIBLE THAT ONE OR MORE OF THE LIMITATIONS AND EXCLUSIONS IN THIS WARRANTY MAY NOT APPLY TO YOU. THE LIMITED LIFETIME WARRANTY ON THE CABINETS APPLIES ONLY TO PRODUCTS PURCHASED ON OR AFTER OCTOBER 1, 2024.
Limitations
This warranty shall become void if the cabinets, cabinetwork, drawer slides, or hinges are modified from their original form, improperly installed or damaged prior to or during the installation, or used in any way other than for residential purposes. This warranty covers only parts and materials of the cabinets as supplied by Elite Line Cabinetry. This warranty does not cover any products used or installed in connection with cabinets, such as gas or electric appliances, countertops, or plumbing fixtures. It also does not cover hinges or any other third-party manufactured accessories or enhancements.
This warranty does not apply to products installed in locations that do not maintain year-round environmental controls. This warranty shall not apply to damages caused by transportation, storage, dirt, chemicals, exposure to moisture, humidity or excessive heat or cold, nor does it cover the effects arising from normal wear and tear, misuse, neglect, accidents, alterations, improper use or failure to maintain properly, house settling, or acts of God. No installer, retailer, distributor, agent or employee of Elite Line Cabinetry has the authority to alter the obligations or limitations in this warranty.
Quality Standards
This warranty covers all damages and unnatural defects that are deemed as such under the Elite Line Cabinetry Quality Standards. The Elite Line Cabinetry Quality Standards, which will be provided to you by your Elite Line Cabinetry dealer upon request, should be reviewed at the time a claim for warranty service is being considered. Elite Line Cabinetry reserves the right to modify or change the Elite Line Cabinetry Quality Standards at any time without notice.
Disclaimers
The following is a brief recap of some of the characteristics of the wood and finishes on the cabinets you are about to purchase. Please read them carefully. If some of these characteristics concern you, please choose something else. We bring these characteristics to your attention so you will realize that Elite Line Cabinetry will not be held responsible for these variations in your cabinetry. It is important to note that wood products claimed as defective are most often the result of atmospheric conditions such as excess moisture and humidity. Elite Line Cabinetry strongly recommends testing the intended location of the products for such conditions prior to installation.
WOOD AND COLOR VARIATIONS: Wood is a product of nature, and since no two trees are alike, cabinets may vary in color, texture, and grain. Wood characteristics naturally occurring such as variations in color, grain, mineral streaks, pinholes, and knots are not considered defects. Color variations in cabinets are also a natural occurrence due to species, age, character of cabinets, and exposure to UV light, smoke, certain household cleaners, sunlight, extreme temperatures, and other environmental conditions. For these reasons, new and/or replacement cabinets may not match display samples and/or existing cabinets. This may result in overall color variations and is not considered a defect.
WOOD DOORS, DRAWER FRONTS, AND FACE FRAMES: Wood by nature will undergo expansion and contraction movements over the years as it compensates and adjusts to ever-changing atmospheric humidity and temperature conditions. It is very common for center panels on doors to shrink, expand or move during these changes. Typically, the panel will return to its normal position within a year once it has adjusted to seasonal changes. It is for these same reasons that it is very common for doors to warp during these periods. Doors that are warped up to ¼” are not considered defective. [Note: It is advisable to check if the door was properly installed, since doors that appear warped are very often the result of improper installation.] Painted doors, drawer fronts, and face frames may eventually have visible cracking around the joint areas, and cabinet colors may darken or lighten over time. These variations are considered to be the nature of the material in relation to their environmental exposure and are not covered under this Limited Lifetime Warranty.
PAINTED FINISHES: Plywood is a non-porous, smooth-grained wood. Additionally, wood by nature undergoes periods of expansion and contraction while it adjusts to atmospheric conditions mentioned above. As such, finish stress lines may become visible on painted cabinets, especially at the joints. Any such occurrence is not considered a defect.
GLAZED FINISHES: A glazed finish by character is an uneven finish. Some edges and profiles will be larger than others and glazing may vary cabinet to cabinet, door to drawer, and item to item. This may result in overall color, texture, and finish variations but these are not considered defects.
Warranty Performance
If a defect does occur within the terms and conditions of this warranty, such defective part will be repaired or replaced by Elite Line Cabinetry at its sole discretion. Elite Line Cabinetry will not provide or pay for the cost of removal of defective product, transportation of defective, repaired, or replaced product, or installation of repaired or replaced product. If it is not commercially feasible to repair or replace a defective product, we may refund the original price paid by you for the defective product or provide a credit towards a similar type of product sold by us. Elite Line Cabinetry will not be responsible for any shipping damages to the defective, replaced, or repaired product. If a defective item has been discontinued or is not available at the time, Elite Line Cabinetry reserves the right to replace the item with the most similar item available in Elite Line Cabinetry’s inventory at that time. Elite Line Cabinetry reserves the right to alter design, specifications, and material without obligation to make similar changes to products previously manufactured. Elite Line Cabinetry cannot guarantee that the finish of any replacement will exactly match the finish and appearance of the defective item due to the natural aging process of the wood and finishes of the cabinets. Elite Line Cabinetry may require, at its discretion, that the customer submit a clear photo, or that a company representative inspect the item being claimed before honoring this warranty.
Claims
For a warranty claim made by the First Residential Purchaser to be considered, please contact Elite Line Cabinetry. the warranty claim must be emailed to [email protected].
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